Knorr-Bremse promotes holistic aftermarket Ecosystem for commercial vehicles
Knorr-Bremse strengthens its high-margin aftermarket business, unlocking digital revenue potential, gains valuable data access, and positions itself as a leading solution provider in the commercial vehicle aftermarket
Efficiency gains for workshops, fleets, and dealers through digitization and automation of repair and maintenance processes
Customers benefit from greater transparency, faster access to services, simplified processes, and data-driven decisions
The Ecosystem is a further step in the transformation of Knorr-Bremse's truck business from a component supplier to a digital solution partner
Knorr-Bremse is advancing its pioneering platform of innovative products and services for the ecosystem of the truck aftermarket. The goal is to create an attractive and integrated platform to sustainably support workshops, fleet operators, and dealers with efficient services and enhanced transparency.
The Knorr-Bremse aftermarket Ecosystem has a clear goal: to measurably increase the efficiency of all market players through data-driven services, digital platforms, and innovative products. Knorr-Bremse's transformation from a component supplier to a digital solution provider strengthens the position of the independent aftermarket and opens up new revenue potential. To this end, Knorr-Bremse offers an intelligent combination of workshop and fleet solutions, which were recently supplemented by the establishment of a joint venture with Dutch aftermarket partner WAGH B.V. (WESP-Group) and the acquisition of the service booking portal TRAVIS.
Bernd Spies, Member of the Executive Board of Knorr-Bremse AG with global responsibility for the Commercial Vehicle Systems division: “The commercial vehicle aftermarket is facing major challenges – from a shortage of skilled workers and rising operating costs to new requirements for sustainability and efficiency. With our aftermarket Ecosystem, we are creating a platform that addresses precisely these issues: it increases transparency, connects data and services more intelligently, and thus increases efficiency for all market participants. Thereby, Knorr-Bremse supports and empowers its customers in achieving more sustainable, high-performance, and future-proof fleet and vehicle operations.”
The Knorr-Bremse TruckServices Ecosystem consists of four interconnected components that create customer value, optimize maintenance, drive digitalization in the aftermarket, and strengthen Knorr-Bremse's aftermarket business:
Cojali: Multi-brand workshop diagnostics and telematics solutions, including remote diagnostics to improve vehicle availability and increase the efficiency of repair and maintenance processes.
PleaseFix: Cloud-based booking and capacity management system for optimizing workflows and utilization, specifically for commercial vehicle workshops.
WESP CV (Commercial Vehicles): Data-based workshop benchmarking that enables commercial vehicle workshops to identify additional potential for increasing revenue and process efficiency.
TRAVIS: Digital platform for searching, booking, and payment of road services such as parking, cleaning, charging, and repairs.
Together, these offerings form the core of a holistic, open digital platform orchestrated by Knorr-Bremse. The focus is on the intelligent networking of all market participants: workshops, fleets, and dealers benefit from greater transparency, faster access to services, simplified processes, and well-founded, data-based decisions.